Last updated: 2020-04-30
All services provided in certN.global are subject to our General Terms and Conditions. The following extra terms and conditions are applicable to users who are willing to participate in any of the Agile Consortium certification programs. To the extent that there is any contradiction between the provisions of these Specific Terms and Conditions for the Agile Consortium Certification Programs and the General Terms and Conditions, the provisions of these Specific Terms and Conditions shall prevail.
Candidates can file an Appeal. To do so you can contact the Certification Partner, Van Haren Learning Solutions. All information regarding the appeal procedure an be found here https://www.vhls.global/contact/appeals/.
Candidates with an official dyslexia diagnosis can request an extension of the exam duration of 15%. If you would like to apply for an extension you can contact Van Haren Learning Solutions at email@example.com with an official dyslexia diagnosis, your current exam voucher and a payment confirmation. You with be provided with a new exam voucher that increases the exam duration by 15%.