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General Privacy Policy

Last updated: 2020-04-30

Professional Training Center of Excellence N.V, a limited liability company under Belgian law with registered office at Barbarastraat 13, 3120 Tremelo, Belgium, registered under company registration number 0472.646.752 (RLE Leuven), with trade name “certN” (hereinafter: “certN”, “us”, “we”, or “our”) which operates the website reachable with the following URL: certN.global. This Privacy Policy applies to all services and products offered on certN.global. You should be aware that certN cannot be held responsible for the Privacy Policy of other sites and sources.

CertN respects the privacy of all users of its Site and shall ensure the personal information you provide is treated confidentially. We are aware of the trust you place in us. We see it as our responsibility to protect your privacy. On this page, we will let you know what information we collect when you use our Site, why we collect it and with whom we share it. We provide you with this information to make sure you will understand exactly how we work.

To the extent that there is any contradiction between the provisions of this General Privacy Policy and the Exam Specific Privacy Policy, the provisions of the exam Specific Privacy Policies shall prevail.

By creating an account on this website you provide your consent with the specific aspects of this Privacy Policy and you affirm that you are of legal age to agree to the terms of this Privacy Policy. Whenever important changes are made to this Privacy Policy, we will ask for your consent once again.

I. WHICH DATA DO WE COLLECT?

There are three soruces of personal data in certN:

  1. Data we receive from you
  2. Data we receive automatically
  3. Data we receive from third-parties

The triggers for collecting each of these data, the exact data we collect, and their retention period is explained in the following three sections.

1. Data we receive from you

2. Data we receive automatically

3. Data we receive from third parties

II. WHY DO WE COLLECT THESE DATA?

Your personal data will be used for the following services:

III. DATA RETENTION PERIODS

Your personal data will only be processed for as long as it is necessary for the purposes mentioned in section II. The retention periods are mentioned in the lists of section I.

IV. YOUR RIGHTS

You can get access to your personal data and rectify or erase them, free of charge. You also have the right to restrict the processing of your personal data.

Moreover, you have the right to data portability for the personal data you have provided to certN if any and to the extent that certN has retained your personal data. If you want more information on your rights, you can always contact us or check the website of the Belgian Data Protection Authority: https://www.dataprotectionauthority.be/en.

To exercise these rights, we ask you to send a request, to the address mentioned below, which states clearly what it is you want to know, rectify or erase. This request needs to be signed and dated and contain a copy of the front side of your identity card. You should specifically motivate your request if you want to rectify or erase personal data or restrict the processing thereof. Once these conditions are fulfilled, certN will execute your request as soon as possible and send you a message on this matter.

V. COOKIES

We only use a limited number of first-party cookies that are necessary for saving session information and to keep you logged in to the platform.

VI. SECURITY MEASURES

certN has taken all reasonable and appropriate technical and organizational measures to ensure that your Personal Information is processed securely. If you have any questions on these security measures, feel free to contact us at the address mentioned below. Within certN, personal data is only available to people who need to have access to it in relation to their job.

At no moment in time will we directly sell or rent out your personal data to third parties. Occasionally we may use an external processor. If we do this, we will always ensure that your information is handled confidentially and in a safe manner. We also always draw up a contract with these processors. This way the processor will never be allowed to use your data on its own initiative and your data has to be erased as soon as the processor has finished the assignment.

VII. WHO HAS ACCESS TO YOUR DATA AND TO WHOM IS IT DISCLOSED?

Certification Partners

Our Certification Services are offered in cooperation with other organizations that provide examination content (“Certification Partners”).

We may share your Personal Data with those Certification Partners to the extent necessary to provide you Certification Services. We require Certification Partners to comply with data protection law, but we are not directly responsible for their privacy practices. For information on those practices, please refer to the privacy policies of the Certification Partners.

When registering for an exam by entering an exam voucher, the exact parties involved in that exam and the data we must communicate with them will be explained to you and you will be requested permission to proceed with that extra policy (Exam Specific Privacy Policy).

Third-party with a legitimate interest in certificate verification

Third parties (e.g., employers) hereinafter “Requester” can request certN to confirm the authenticity and accuracy of any certN certificate. In their request the Requester must provide the following information about the user:

They must also provide their own information:

When the request is verified, certN will send the result of the verification to the Requester.

Individual who is the subject of a verification request

certN will notify the individual who is the subject of a verification request of the verification request at hand and shares the email address and legal name of the requester with him or her.

To the Public

When a social network badge is issued for you (e.g., for passing an exam), you have the option to use it to announce your achievement. If you decide to do so, a public profile with the following personal information will become available:

These data will be available to the public.

VIII. CONTACT INFORMATION OF DATA CONTROLLER

For all your questions or complaints regarding this Privacy Policy, you should contact us at the following e-mail address: data-protection@certN.global

If you have any complaints regarding the processing of your personal data, you can also address this complaint to the following address by registered mail:

Professional Training Center of Excellence N.V.
Data Protection desk
Barbarastraat 13
3120 Tremelo
Belgium

Afterwards, you can contact your Data Protection Authority https://www.dataprotectionauthority.be/en to assist you or to file a complaint.